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If the customer cancels this contract, FCB must immediately refund all payments to the customer which it received from the customer, including costs of delivery (with the exception of additional costs arising because the customer selected a type of delivery other than the least expensive standard delivery offered by FCB), no later than fourteen days from the date on which the notice of the cancellation of this contract was received by FCB. FCB shall use the same payment method for the refund which the customer used in the initial transaction unless another payment method has been expressly agreed with the customer; in no case will the customer be charged any fees in connection with said refund. FCB may refuse to issue a refund until the goods have been returned to it or the customer has provided proof that the goods have been sent, whichever comes earlier.
The customer must immediately return or hand over the goods, in any case no later than fourteen days from the date on which the customer notifies FCB of the cancellation of the contract, to FC Bayern München AG, Säbener Straße 51-57, 81547 Munich. The deadline has been met if the customer sends the goods before the period of fourteen days has passed.
The customer bears the direct costs of returning the goods.
The customer is only required to compensate any decline in the value of the goods if this is attributed to any handling that is not necessary with respect to verifying the condition, characteristics and function of the goods.
In accordance with Section 312g (2) BGB, goods which are not prefabricated and for whose production an individual selection or stipulation by the customer is decisive or which are specifically tailored to the personal needs of the customer (e.g. shirts with personalized printing), sealed audio or video recordings or computer software if the seal was removed after delivery, as well as newspapers, magazines or illustrations with the exception of subscription agreements shall be excluded from the right of cancellation for distance selling agreements.
There is no right of cancellation if the customer is an entrepreneur in accordance with Section 14 BGB, i.e., a natural person or legal entity or a partnership with legal capacity, who or which is conducting their commercial or entrepreneurial activity in concluding the legal transaction.
We kindly request that the return label enclosed with every delivery is used for all returns.