Right of withdrawal:
The customer has the right to withdraw from this contract within 14 days without giving any reason. The withdrawal period will expire after 14 days from the day on which the customer acquires, or a third party other than the carrier and indicated by the customer acquires, physical possession of the goods. In the case of a contract relating to multiple goods, the withdrawal period will expire after 14 days from the day on which the customer acquires, or a third party other than the carrier and indicated by the customer acquires, physical possession of the last good.
To exercise the right of withdrawal, the customer must inform FCB (FC Bayern München AG, Säbener Str. 51-57, 81547 Munich, Tel.: +4989/69931-666, email: store@fcbayern.com) of their decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or email). The customer may use the attached model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for the customer to send their communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal:
If the customer withdraws from this contract, FCB must reimburse to the customer all payments received from the customer, including the costs of delivery (with the exception of the supplementary costs resulting from the customer's choice of a type of delivery other than the least expensive type of standard delivery offered by FCB), without delay and at the latest within fourteen days from the day on which FCB received the notification of his withdrawal from this contract. FCB will carry out such reimbursement using the same means of payment as the customer used for the initial transaction, unless the customer has expressly agreed otherwise; in any event, the customer will not incur any fees as a result of such reimbursement. FCB may withhold reimbursement until FCB has received the goods back or the customer has supplied evidence of having sent back the goods, whichever is the earliest.
The customer must send back the goods or hand them over to FC Bayern München AG, Säbener Str. 51-57, 81547 Munich, without delay and in any event not later than 14 days from the day on which the customer communicates their withdrawal from this contract to FCB. The deadline is met if the customer sends back the goods before the period of 14 days has expired.
The customer will have to bear the direct cost of returning the goods.
The customer is only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
NOTE: EXCLUSION of the right of withdrawal
Under section 312g (2) German Civil Code (BGB), goods that are not pre-fabricated and the production of which is governed by an individual choice of or decision by the consumer, or that are clearly tailored to personal needs of the consumer are excluded from the right of withdrawal in distance contracts. This includes individualized products (e.g. clothing with printing or embroidery), sealed audio or video recordings or computer software, if they were unsealed after delivery, and newspapers, journals or magazines, with the exception of subscription contracts for the supply of such publications.
The right of withdrawal does not apply if the customer is an entrepreneur as defined in section 14 German Civil Code (BGB), i.e. a natural or legal person or a partnership with legal capacity who or which, when entering into a legal transaction, acts in exercise of his or its trade, business or profession.
When returning goods, please use the return slip enclosed with the invoice. The customer is under no obligation to do this.