Just 14 months after construction work began, the new FCB ServiceCenter opened its doors to the public in June 2008. The brand new facility at the Säbener Strasse headquarters offers members, fans and customers a vast range of services connected to the club, including ticketing, the members’ and fan clubs’ sections, and a new FCB megastore.
Even before entering the club’s new home, the ServiceCenter is an impressive sight to behold. The 95-metre façade boasts a red design scheme, anthracite glass panels and huge club logos. The reception desk and the service desks for members’ administration and ticketing are miniature replicas of the Allianz Arena, providing just one of many visual treats at the new home-from-home for Bayern supporters.
“The new ServiceCenter is a visible symbol of the club, modern and functional with supporters’ needs as its inspiration,” commented chairman Karl-Heinz Rummenigge. Indeed, the new three-storey building is a state-of-the-art contact point for fans and customers, offering friendly and expert service.
The all-new 250 square metre megastore is a veritable treasure trove for loyal fans of the club and its superstars Ribéry, Schweinsteiger, Lahm & Co, with replica kit, shirts, caps and so much more. Next door, the Bayern Tours full-service travel agency caters for business and private customers, as well as offering sports and supporters’ travel services.
The ServiceCenter is open daily from 8 am to 8 pm CET. A Welcome Desk is permanently staffed during these hours, where two friendly and helpful personnel are on hand to assist customers with their needs, including times when the shop and/or service desks may be closed (normal opening hours 9 am to 6 pm). The above-ground parking lot provides spaces for 65 cars and four buses.