Frequently asked questions
What is FC Bayern TV PLUS?
FC Bayern TV PLUS is the online TV channel of FC Bayern München with exclusive video-clips around FC Bayern. Subscribers see all games, goals and exclusive interviews and background reports. Frequently we show live broadcasts of test games, trainings, press conferences and many more. Furthermore, you can listen to all official matches live via web radio.
Can I use FC Bayern TV PLUS with my MAC/Tablet/Smartphone?
Yes, all FC Bayern TV PLUS videos are plattform-independent. You can view FC Bayern TV PLUS also on modern MAC, Tablets and Smartphones.
How can I use the web radio?
The web radio is only available during game time. Because of that you can only test and listen to the web radio during game time.
How can I log in to FC Bayern TV PLUS, if I do not have a user account?
Please visit https://fcbayern.com/fcbayerntv/en/fc-bayern-tv-plus-abo and klick on subscribe now. Then follow the instructions. After you have finished the registration, you will receive an e-mail with a verification code to activate your account. Your account will be active as soon as you enter the code on the verification page before logging in. Iy you have not received an activation email, please check your spam folder.
Notice, that after activation you only need your e-mail address and your self-chosen password to log on to your account.
How can I log in to FC Bayern TV PLUS, if I already have a user account?
Please visit https://fcbayern.com/fcbayerntv/en/fc-bayern-tv-plus-abo and sign in with your account.
I did not receive an activation e-mail.
Please check if our e-mail with the verification code for activation is in your spam folder. If you cannot find the activation mail, please contact fcbayern.tv@fcbayern.com.
After successful activation I still can not log in.
Please check that you entered your e-mail address and password correctly. The system can not identify typing errors. If you still can not log on please contact us via fcbayern.tv@fcbayern.com. We will be pleased to help you.
I forgot my password.
You can use the function "Forgot Password" in order to reset your password.
How can I redeem a coupon for FC Bayern TV PLUS?
You can redeem your coupon in the subscription process.
Please visit our website and klick on subscribe. Now you will be able to enter your coupon. After a successful verification of your coupon you will receive an activation mal with a temporary password. With this password you can now log on to FCBayern.tv.
How can I change my credit card number/ bank account?
You can change your credit card and bank account here.
How can I cancel my FC Bayern TV PLUS subscription?
You can cancel your subscription here in our contract portal.
Where can I find information on my FC Bayern TV PLUS subscription?
As soon as you have an active subscription you find your FC Bayern TV PLUS subscription details in your account management section. Here you can see the status of your subscription as well as all other relevant Information.
I always had a FC Bayern TV PLUS subscription, but I can not find it in my account.
In this case please contact our FC Bayern TV PLUS service team. We will be pleased to offer you assistance.
You can contact us via e-mail: fcbayern.tv@fcbayern.com.
Which system requirements are required?
Supported Browser:
Chrome 44 or up
Firefox 40 or up
Desktop Safari X 10.11 or up
Internet Explorer 11 or up
No optimization for Opera
Mobile operating systems for browser display:
iOS 8 or up
Android 4.4 or up
Windows Phone 8.0 or up
The follwoing devices are not supported: Symbian, WebOS, Bada, Maemo, MeeGo
Possible restrictions with certain older Android, Blackberry and Feature Phone versions.
Supported Platforms:
Flash: Adobe Flash Plugin 10 and up
Mobile Flash: At the moment no Support, still optimal display for various Android devices.
HTML5: Full support of HTML5
No optimization for Linux
Your question is not answered?
Please contact us via e-mail fcbayern.tv@fcbayern.com.
We will be pleased to help you.