General Terms and Conditions of FC Bayern München AG for the use of FC Bayern TV PLUS (formerly FCB.tv)
Status: March 2026
1. Scope; amendments to these standard Terms and Conditions; price adjustment
1.1 These terms and conditions apply to the use made by you of the fee-paying service named FC Bayern TV PLUS (previously FCB.tv), which you (the “User” in the following) may subscribe to on the website https://fcbayern.com/fcbayerntv/en (referred to as “website” in the following) or by telephone. The service is provided by FC Bayern München AG, Säbener Straße 51-57, 81547 Munich, represented by the Executive Board Jan-Christian Dreesen, Max Eberl and Rouven Kaspar (referred to as “FCB” in the following).
1.2 FCB may at any time amend and/or change these terms and conditions and/or the membership with a notice period of 8 weeks in advance due to changes in legislation and/or high court rulings, provided this is reasonable for the User. The amendments/changes shall be notified to the User in written or text form (hereinafter “in writing”). The amendments/changes are deemed approved unless the User objects to them in writing within a period of four (4) weeks after receipt of the amendments/changes. FCB will inform the User of the right to object and the legal consequences of failing to object in the notification pursuant to Section 3. Any objection by the User must be sent to the contact address of FCB (fcbayern.tv@fcbayern.com). If the User objects to the amendments/changes of the terms and conditions, the contract shall terminate at the time specified in Section 8 of these terms and conditions. Until the termination of the contract, the current version of the Terms and Conditions continues to apply.
1.3 The User is obliged to keep their email address up to date at all times (see Section 2.1).
1.4 FCB reserves the right to extend, alter and/or make improvements to the services offered at any time, provided that, taking due account of FCB's interests, the alterations are within reason for Users. This is particularly the case where the changes are without economic disadvantages to Users, for example because new functionalities are introduced.
2. Registration; conclusion of contract; written or text form; password
2.1 To subscribe to the service, the User must register or be registered (telephone order). The User undertakes to provide correct and complete information requested during registration and to keep such information up to date in the event of changes. The User can enter updated details in the area marked “FC Bayern TV PLUS” whilst logged in to MyFCBAYERN account management area. Failing FCB's sending a notice of acceptance by email to the User’s noted email address within three days, the User is no longer bound by the order. Upon confirmation of the order by FC Bayern via email, a contract between the User and FCB is concluded.
2.2 All offers and statement of acceptance, amendments and other side-agreements and arrangements made before or upon conclusion of the contract require written or text form in order to be legally effective.
2.3 The User may register only once (if the User has forgotten their password, it can be reset using the “forgot password” function).
2.4 The User undertakes not to disclose the password even upon request. FCB points out that FCB employees are not authorized to ask the User for their password.
2.5 The User is liable for all damages arising from negligent or intentional conduct resulting in third parties gaining knowledge of their password. If the password has been stolen or the User becomes aware that their password is being used unlawfully by third parties, FCB must be notified immediately via the feedback area by email.
3. Right of withdrawal
Right of withdrawal for consumers
The User, as a consumer (§ 13 German Civil Code [BGB]), has the right to withdraw from this contract within 14 days of the conclusion of the contract without stating any reasons.
To exercise the right of withdrawal, the User must inform FC Bayern München AG, Säbener Str. 51-57, 81547 Munich, e-mail: fcbayern.tv@fcbayern.com, of their decision to withdraw from this contract by means of clear declaration (e.g. by email or letter). The User may use the model withdrawal form below, which is not mandatory.
STANDARD CONTRACT WITHDRAWAL FORM
The deadline for withdrawal is deemed adhered to provided dispatch of the User's statement notifying their withdrawal is effected prior to expiry of the period.
As an additional option, the User may also exercise the right of withdrawal via a “self-service” in the “FC Bayern TV PLUS” section of the MyFCBAYERN account management.
Special notes for digital content (§ 356 Abs. 5 BGB):
The FC Bayern TV PLUS offer concerns access to digital content (e.g., videos/streams) not supplied on a physical data carrier. The offer is designed as an immediate-start service. The right of withdrawal for digital content expires prematurely once performance of the contract has begun and the User has expressly consented to the commencement of performance before the expiry of the withdrawal period and has confirmed awareness that the right of withdrawal is lost upon commencement of performance. Without this consent and acknowledgement, no contract is concluded; access to the content will not be provided in this case.
Commencement of performance is the activation of access and/or the initial possibility to retrieve/stream the content (e.g., login activation). FCB will confirm the User’s consent and acknowledgement on a durable medium (e.g., via email).
Effects of withdrawal:
If the User withdraws from the contract before commencement of performance, FCB will reimburse all payments already made without undue delay and at the latest within fourteen days of receipt of the withdrawal declaration. For this reimbursement, FCB will use the same means of payment as used by the User in the original transaction, unless expressly agreed otherwise with the User; under no circumstances will the User be charged fees because of this reimbursement. After the premature expiry of the right of withdrawal in accordance with the Special Notes for digital content, withdrawal is no longer possible.
4. Usage fee; payment; reimbursement
4.1 The usage fee is based on the current price list, which can be viewed under “FC Bayern TV PLUS” or online at https://fcbayern.com/fcbayerntv/en/fc-bayern-tv-plus-abo. The amount due for the ordered term becomes payable in full upon registration and – depending on the payment method chosen by the User – is debited from the User’s account or credit card. FCB's email confirmation also serves as the invoice.
4.2 In the event of an renewal of the subscription in accordance with Section 8.1, the agreed usage fee is due for payment immediately at the beginning of the agreed payment period. If the contract ends after the subscription has been extended pursuant to Section 8.1, FCB will refund the User any overpayment of the usage fee on a pro rata basis.
4.3 If payment by SEPA direct debit has been agreed and the contracting party has granted FCB a corresponding direct debit mandate, the following applies:
Advance notice of an imminent debit transaction is generally given by FCB, accompanied by the invoice documentation (or using such other channel of communication as might be agreed with the contract partner) by no later than one (1) calendar day before the date the debit charge is due to be made ("pre-notification"). The debit will take place on the due date stated on the payment request (confirmation email); a separate pre-notification will not be sent. Direct debits are collected in terms of the due date stated on the relevant payment demand (confirmation email). If the due date falls at a weekend or on a bank holiday, the due date shifts back to the next following banking day. Even where User is not the holder of the account from which the services are paid for, the pre-notification is sent to the User. The User undertakes to inform the account holder of the upcoming direct debit.
4.4 The User warrants to ensure that the account is covered. Costs arising from non-payment or chargeback of the direct debit are borne by the User, unless the non-payment or chargeback was caused by FCB.
4.5 Bank account details provided in online commerce shall be deemed to be a SEPA direct debit mandate - this will be confirmed to the User in a separate email.
5. User obligations; system requirements
5.1 The services may be used for private purposes only. Use for business and/or commercial purposes is prohibited. In particular, the User may not use the services to advertise other websites, services or commercial offers.
5.2 The technical requirements for use can be viewed in the FAQ's at https://fcbayern.com/fcbayerntv/en/faq.
5.3 The User is obliged not to violate legal provisions when using the services offered.
6. Right of use
The User is entitled to use the services for personal use only. Disclosure of access credentials is prohibited. The User is liable to FC Bayern for all damages resulting from unauthorized disclosure of access credentials.
7. Liability
7.1 FCB is liable without limitation in cases where it acts wilfully or with gross negligence. If an act of slight negligence on FCB's part results in breach of a core duty of performance or an ancillary duty and if attainment of the contract's objective is thereby jeopardised or the duty thus breached is a necessary prerequisite to due implementation of the contract as a whole and the User placed warranted reliance in its performance (referred to below as a "material ancillary obligation"), FCB's liability is limited to the losses characteristic of this type of contract that were reasonably foreseeable upon its formation. FCB declines all liability for any slightly negligent non-fulfilment of an ancillary contractual duty other than a material ancillary duty.
7.2 The foregoing exclusions and limitations of liability do not apply to losses culpably occasioned and resulting from harm to life, body or health, nor do they apply to claims by the User based on the Product Liability Act, an averment of fraudulent misrepresentation or such quality warranty as is deemed given by FCB. This does not entail a reversal of the burden of proof to the detriment of the User.
7.3 The foregoing exclusions and limitations of liability also apply to the personal liability of FCB's legal representatives and those of its staff deployed in fulfilling FCB's performance obligations.
8. Term; termination
8.1 The subscription to FC Bayern TV PLUS (formerly FCB.tv) shall run for the ordered term and may be terminated with 14 days’ notice for a monthly subscription or with one month’s notice for a six-month subscription and an annual subscription, in each case to the end of the ordered term. If the subscription is not terminated pursuant to sentence 1, it is automatically extended for an indefinite period and may be terminated at any time by giving one month’s notice. Notice of termination must be given in written or text form or via the cancellation button on the website.
8.2 If the User fails to meet their payment obligations in whole or in part despite a reminder with a reasonable deadline, which may also be sent to the email address provided by the User, FCB may terminate the subscription without notice.
9. Data protection; credit check
9.1 FCB takes the protection of personal data very seriously. Where personal data is collected and processed by FCB in the course of its business, this is done exclusively in accordance with the provisions of data protection law, particularly the General Data Protection Regulation (GDPR). For further information on data processing, please see FCB's Privacy Policy, which is available online at www.fcbayern.com/en/privacy.
9.2 For credit checks, FC Bayern exchanges address and credit data with credit service providers in justified cases (e.g., direct debit procedures). Service providers only receive access to such personal information as is necessary to perform the respective task.
10. Alternative dispute resolution under the Consumer Dispute Resolution Act
FCB is not obliged, and moreover declines, to submit to dispute resolution procedures held before a consumer arbitration tribunal.
11. Applicable law; jurisdiction; part unenforeceability
11.1 German law applies to the exclusion of the UN Convention on Contracts for the International Sale of Goods. If the User is a consumer within the meaning of § 13 BGB and has their habitual residence in a state of the European Economic Area other than Germany, they retain the protection of the relevant provisions of their state of residence that cannot be deviated from by agreement.
11.2 Should it be found that any one or more of the provisions of these standard terms and conditions is or has become entirely or partially lacking in force and effect, this will not impinge on the overall effectiveness of the contract or its other provisions.
Last revised March 2026