FC Bayern.tv plus

FAQ

Frequently asked questions

  • FC Bayern.tv plus is the online TV channel of FC Bayern München with exclusive video-clips around FC Bayern. Subscribers see all games, goals and exclusive interviews and background reports. Frequently we show live broadcasts of test games, trainings, press conferences and many more. Furthermore, you can listen to all official matches live via web radio.

  • Yes, all FC Bayern.tv plus videos are plattform-independent. You can view FC Bayern.tv plus also on modern MAC, Tablets and Smartphones. 

  • The web radio is only available during game time. Because of that you can only test and listen to the web radio during game time.

  • Please visit https://fcbayern.com/fcbayerntv and klick on subscribe. Then follow the instructions. After you have finished the registration, you receive an e-mail with an activation link. Please click this link to activate your account and change your password right away.  

    Notice, that after activation you only need your e-mail address and your self-chosen password to log on to your account.    

  • Please log in MyFCB. You find a link to subscribe FCBayern.tv in the last content card. 

  • Please check if our e-mail with the link for activation is in your spam folder. If you cannot find the activation mail, please contact support.login@fcb.de.

  • Please check that you entered your e-mail address and password correctly. The system can not identify typing errors. If you still can not log on please contact us via Support.FCBayern.tv@fcb.de. We will be pleased to help you. 

  • You can use the function "Forgot Password" in order to reset your password. 

  • You can redeem your coupon in the subscription process. 
    Please visit our website and klick on subscribe. Now you will be able to enter your coupon. After a successful verification of your coupon you will receive an activation mal with a temporary password. With this password you can now log on to FCBayern.tv.

  • You can change your credit card and bank account in your myFCB profile within the content card payment details.

  • You can cancel your FC Bayern.tv pluis subscription in your myFCB profile on your own via the content card FCBayern.tv. 

  • As soon as you have an active subscription you find a content card FC Bayern.tv plus in your myFCB profile. Here you can see the status of your subscription as well as all other relevant Information.

  • In this case please contact our FC Bayern.tv plus service team. We will be pleased to offer you assistance.

    You can contact us via e-mail: Support.FCBayern.tv@fcb.de.

  • Supported Browser:

    Chrome 44 or up
    Firefox 40 or up
    Desktop Safari X 10.11 or up
    Internet Explorer 11 or up
    No optimization for Opera

     

    Mobile operating systems for browser display:

    iOS 8 or up
    Android 4.4 or up
    Windows Phone 8.0 or up
    The follwoing devices are not supported: Symbian, WebOS, Bada, Maemo, MeeGo
    Possible restrictions with certain older Android, Blackberry and Feature Phone versions. 

     

    Supported Platforms:

    Flash: Adobe Flash Plugin 10 and up
    Mobile Flash: At the moment no Support, still optimal display for various Android devices.
    HTML5: Full support of HTML5
    No optimization for Linux

 

Your question is not answered?

 

Please contact us via e-mail Support.FCBayern.tv@fcb.de.

We will be pleased to help you.