FC Bayern München Basketball GmbH, Siegenburger Straße 45, 81373 Munich (hereinafter "FCBB") is committed to making its website and mobile applications accessible. In doing so, FCBB is guided by the provisions of the Accessibility Improvement Act (Barrierefreiheitsstärkungsgesetz - BFSG), which came into force on June 28, 2025, and the associated Regulation to the Accessibility Improvement Act (Verordnung zum Barrierefreiheitsstärkungsgesetz - BFSGV), which implements the underlying Directive (EU) 2019/882 (European Accessibility Act). This is intended to ensure digital accessibility for people with disabilities.
This information on digital accessibility applies to the FCBB websites published under the domains "https://fcbayern.com/basketball" and "https://bmwpark.de".
General description of the services
The FCBB operates the BMW Park in Munich and offers comprehensive information and digital services relating to the BMW Park on its websites and mobile applications. This includes, among other things:
- Events and basketball matches at BMW Park
- Ticket sales for games
- Visitor information on directions, parking options and stadium services
- Gastronomy and FCBB Store offers
- Digital services, e.g. podcasts, information on events, ticket bookings, etc.
The services are aimed at all interested parties, regardless of origin, age or ability. The aim is to make the content and functions as accessible and user-friendly as possible.
Status of compatibility with accessibility requirements
The accessibility of the FCBB's websites and mobile applications is an integral part of the ongoing development process. To this end, we are pursuing a continuous improvement process to increase digital accessibility in order to gradually eliminate identified deficits and shortcomings. Many areas of the websites and mobile applications are already very accessible and largely meet the applicable requirements for digital accessibility.
The criteria for assessing accessibility are the success criteria of the international accessibility standards, the standards of WCAG 2.2 and the European standard EN 301 549. The websites and mobile applications are not always fully accessible with the applicable standards and the above-mentioned standards due to continuous further development.
Non-accessible content on the website or mobile application
- In some cases, the contrast between text and non-text content is too low.
- On some pages, there are graphics and controls without accessible names or with incorrect accessible names.
- Audio files and silent videos have no media alternative.
- Videos do not always have subtitles and do not have an audio description or text alternative.
- Foreign language terms (e.g. English words) are sometimes not correctly labeled as such and may lead to incorrect pronunciation by the screen reader.
- Some embedded PDF documents do not fully comply with the applicable digital accessibility requirements.
This information was created on 25.06.2025. It was based on a previous external conformity test to check the standards of WCAG 2.2 and EN 301 549.
Contact details
Do you have a comment or tip about barriers on this website or the mobile application? Please contact us via our whistleblower system, available at https://fcbayern.whistleblowing-software.com/.
Alternatively, you can contact us at the following address:
FC Bayern München Basketball GmbH
Siegenburger Straße 45
D-81373 Munich
E-Mail: recht@fcbayern.com
Competent market surveillance authority
If you are of the opinion that our website or the mobile application still does not meet the legal requirements for accessibility everywhere, you can then contact the responsible market surveillance authority.
The centralized market surveillance body of the federal states for the accessibility of products and services (Marktüberwachungsstelle der Länder für die Barrierefreiheit von Produkten und Dienstleistungen - MLBF) will start its work as a new institution under public law on 28 June 2025 in Saxony-Anhalt, in the state capital Magdeburg.
You can contact the market surveillance body at the following address:
MLBF
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt
Postfach 39 11 55
39135 Magdeburg
Telephone: (0391) 567 4530
E-Mail: MLBF@ms.sachsen-anhalt.de