FAQ – Frequently Asked Questions

Address

Opening hours

Wardrobe

Daycare/Spielwelt

Wheelchair users

Tickets FC Bayern Museum and Arena Tours

Prices and services

Gift vouchers

Audio guides

How can I login?

How can I create a user account?

When do I get a user account?

How can I maintain the data of my user account?

I have activated my account, but I still can't log in. What is the problem?

I have forgotten my password. What can I do?

What information must I enter to reserve a ticket?

Will I receive confirmation of my reservation?

How will I receive my tickets?

Can I enter an alternative email address for email delivery?

Where can I buy tickets for the FC Bayern Museum and arena tours?

Can I return my tickets?

Paulaner Fantreff Nord

Arena Bistro

Café Gisela

What may I not bring into the stadium?

When do the car park and stadium open?

Where can I receive an ArenaCard (cashless payment card)?